Love this Lantern Chandelier! The quality of the scarf is great! The colors are very pretty, true to the picture, and the size is great as well. After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Lantern Chandelier was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Lantern Chandelier are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!
Number of Lights: 4 Fixture Design: Lantern Adjustable Hanging Length: Yes Fixture: 22.75'' H x 21.75'' W x 21.75'' D Overall Weight: 17.4lb. I'm using them more and more these days. The pricing is decent for household goods (interior and exterior), their options seem endless, and they provide quality products. If you like online shopping. I think you will like Wayfair. A good online source.
I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house! I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Lantern Chandelier, one I had priced locally and found on Wayfair for less than half the retail cost. When the Lantern Chandelier arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Lantern Chandelier the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Lantern Chandelier.
I almost went with a more expensive brand and I'm glad I did not. I love this Gracie Oaks Stringfellow 4 - Light Lantern Square Chandelier! It is the perfect color. Although my shipment took longer to arrive than I expected it was completely worth the wait. I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time.
Number of Lights: 8 Fixture Design: Lantern Adjustable Hanging Length: Yes Fixture: 42.75'' H x 23'' W x 23'' D Overall Weight: 28.2lb. Wayfair is always my first shopping site for furniture and home decor. The search filters are more detailed than other sites so I can zoom in on what I'm looking for. They also are quick to answer questions regarding specifics of their merchandise. Their shipping is quick and their customer service is responsive when things arrive damaged. I have used them multiple times and have never been disappointed.
I have been impressed with every purchase I've made on wayfair. I don't look for furniture anywhere else now. You just can't beat the quality and prices. This store is a great place if you want quality. Their items are as described. I will buy from them again and again. No problems whatsoever. This store has everything for your home and the largest selection you will find anywhere. I was shopping for Lantern Chandelier and thought I would find a few here, could not believe the amount they had. I found what I was looking for and they were less expensive than any other stores. They offer free shipping on all items over $49. You will fall in love with there customer service. They are my new go to store.
I carry Lantern Chandelier for work all the time and absolutely love this furniture! I have it in black and I want it in all colors. I highly recommend it! I love the Lantern Chandelier! Do not pay extra for fast shipping, but it was delivered days earlier than expected. I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job.
Number of Lights: 6 Fixture Design: Lantern Adjustable Hanging Length: Yes Fixture: 34.75'' H x 23'' W x 23'' D Overall Weight: 15.65lb. Wayfair has a great selection of furniture and decor with great and affordable prices. Their shipping of 1-7 days is excellent for customers even though one of the carriers is awful. The customer service department has a team that is very friendly, knowledgeable and helpful, always listening to the customer's needs and finding the right solutions immediately. I had a situation with a sectional that, supposedly, one of the carriers delivered but I never got it. Wayfair contacted the carrier to verify what happened and they said that the driver left it on the first floor of my building, but he never called to notify me about. The customer service representative immediately processed a replacement of the furniture and I got it in 7 days.
I ordered a Lantern Chandelier from Wayfair and another Lantern Chandelier from another company last month, the couch came within 2 weeks, the Lantern Chandelier, still hasn't arrived. I want to thank Wayfair for fulfilling their end of the sale. Service was great, shipping was fast, and delivered with care. I only wish they had the other Lantern Chandelier as I'm quite sure I'd be enjoying that as well right now. I at 1st felt Wayfair prices were a bit higher than other retailers, but I'm at the point I'd rather pay the extra just to rest assured that I will receive my order. I will be a returning customer, and want to thank you for the positive experience shopping at Wayfair. You earned my trust and we'll worth every time. The Quality of Lantern Chandelier I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly.
I was looking for a nice Lantern Chandelier for gift and this is it! I'm very happy with this purchase and the price can't be beat! I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair!
Number of Lights: 4 Fixture Design: Lantern Adjustable Hanging Length: Yes Fixture: 29.75'' H x 19'' W x 19'' D Overall Weight: 13.4lb. Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.
I was quite surprised with the low ratings. However, this was my first purchase buying Lantern Chandelier. The site was easy to search for what I needed and provided much information on the Lantern Chandelier. I loved how I was able to order Lantern Chandelier before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards. I've boycotted Walmart and Amazon for being billionaire-centric instead of paying a living wage. This store is an awesome alternative. I finally needed their customer service and they far exceeded my expectations there as well.
I got this Lantern Chandelier for my girlfriend for New Year and she absolutely loved it. It can be used for day or night. So nice that I bought it in 2 different colors. These Lantern Chandelier are cute and high quality. I highly recommend it! This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers!
Number of Lights: 5 Fixture Design: Lantern Adjustable Hanging Length: Yes Fixture: 26'' H x 22'' W x 22'' D Overall Weight: 18lb. I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it
They work hard to make things right, I am very articular about things and if I am not happy with an item I buy online I expect the same service as I would get from a local store. If you call customer service you will be satisfied with results every time. Love everything about Wayfair! I especially appreciate it allows for customer reviews on the items as well as pics people have taken so we can view the products in homes. Reading the reviews is so helpful! Especially when purchasing furniture and decor you aren't seeing in person! Everything I've ever ordered has arrived even faster than projected and love the free shipping, which is a huge thing when ordering heavy bulky furniture! I've ordered home items from many other sites and always seem to come back to Wayfair! Don't hesitate to order from them!
I LOVE THIS Lantern Chandelier! It is super cute and stylish and functional. I gave it five stars because I love the style and the look, I really hope the company can redesign with more substantial material. If not someone will beat them to it I am sure. Style is great. Our Lantern Chandelier is just what we wanted. Quality great. Ease of assembly and excellent value for the money. I looked at many Lantern Chandelier this was by far the best online. When it arrived it really met our needs. Would strongly recommend.
Number of Lights: 6 Fixture Design: Lantern Adjustable Hanging Length: Yes Overall Weight: 17.6lb. Primary Material: Metal and Glass I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair
I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Lantern Chandelier but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service. Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company.
I LOVE this product. I read reviews saying it good and perfect. so I love it. Perfect color, perfect value, etc. Ordered new Lantern Chandelier. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Lantern Chandelier originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.