I love my this Sectional Sofa. This one is beautiful and well crafted. It smells very good. Everything fits perfectly. This is a very good quality item. I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions.
Storage Included: No Number of Pieces: 2 Overall: 25'' H x 119'' W x 42'' D Seat Height - Floor to Seat: 16'' Seat Depth - Front to Back: 22'' After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Sectional Sofa was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Sectional Sofa are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!
During that last few months I have purchased a number of items (Sectional Sofa) from Wayfair. I have all of the products to be of very good quality, and their Customer Service has been excellent. I was happy with EVERYTHING. Amazing customer service. I'm using them more and more these days. The pricing is decent for household goods (interior and exterior), their options seem endless, and they provide quality products. If you like online shopping. I think you will like Wayfair. A good online source.
Great Sectional Sofa! I was surprised that it was so nicely packaged, and was such a good quality overall for the price. It looks like it cost a bit more. I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Sectional Sofa, one I had priced locally and found on Wayfair for less than half the retail cost. When the Sectional Sofa arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Sectional Sofa the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Sectional Sofa.
Storage Included: No Orientation: Symmetrical Overall: 32.5'' H x 128'' W x 48'' D Overall Product Weight: 246lb. Seat Fill Material: Down I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time.
No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all. Wayfair is always my first shopping site for furniture and home decor. The search filters are more detailed than other sites so I can zoom in on what I'm looking for. They also are quick to answer questions regarding specifics of their merchandise. Their shipping is quick and their customer service is responsive when things arrive damaged. I have used them multiple times and have never been disappointed.
Everyone thinks I pick out the best Sectional Sofa, well it's true. Fast shipping and Arrived just as pictured. Love it and great deal, Happy for the amount paid. This store has everything for your home and the largest selection you will find anywhere. I was shopping for Sectional Sofa and thought I would find a few here, could not believe the amount they had. I found what I was looking for and they were less expensive than any other stores. They offer free shipping on all items over $49. You will fall in love with there customer service. They are my new go to store.
Storage Included: No Orientation: Reversible Number of Pieces: 3 Overall: 40'' H x 120'' W x 144'' D Seat Height - Floor to Seat: 20'' I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job.
I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions. Wayfair has a great selection of furniture and decor with great and affordable prices. Their shipping of 1-7 days is excellent for customers even though one of the carriers is awful. The customer service department has a team that is very friendly, knowledgeable and helpful, always listening to the customer's needs and finding the right solutions immediately. I had a situation with a sectional that, supposedly, one of the carriers delivered but I never got it. Wayfair contacted the carrier to verify what happened and they said that the driver left it on the first floor of my building, but he never called to notify me about. The customer service representative immediately processed a replacement of the furniture and I got it in 7 days.
Fast shipping. Sectional Sofa exceeded my expectations. The color is great. I have had it for a week and received so many compliments. I love. Overall a great buy for its price. The quality of the Sectional Sofa is excellent. The Quality of Sectional Sofa I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly.
Storage Included: No Number of Pieces: 2 Overall: 31.5'' H x 123'' W x 87.5'' D Seat Height - Floor to Seat: 16.1'' Seat Depth - Front to Back: 22'' I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair!
I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it. Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.
I bought several of these Sectional Sofa to give to friends and family. It seems more expensive than it is. I always point it out and it makes the recipient of the gift feel very special. It is nice! When they go on sale, this is a good gift to stock up on, everyone loves this gift! I've boycotted Walmart and Amazon for being billionaire-centric instead of paying a living wage. This store is an awesome alternative. I finally needed their customer service and they far exceeded my expectations there as well.
Storage Included: Yes Orientation: Reversible Number of Pieces: 3 Overall: 34.5'' H x 71.5'' W x 104'' D Seat Height - Floor to Seat: 17.5'' This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers!
Not sure of the low score on this company my 1st interaction with them was superb from the website where I shopped to the pricing and the delivery was so fast I couldn't believe it packaged securely and exactly what I expect from the website pictures I'll reccomend them with no problem plan to shop with them as needed things do occur an I had no issues with my 1st purchase if it changes down the way I'll update the rating I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it
This a Beautiful Sectional Sofa. I'm glad a I bought it. I want to order now! After 5-7 days it comes in a lovely Box. I'm very pleased. Love everything about Wayfair! I especially appreciate it allows for customer reviews on the items as well as pics people have taken so we can view the products in homes. Reading the reviews is so helpful! Especially when purchasing furniture and decor you aren't seeing in person! Everything I've ever ordered has arrived even faster than projected and love the free shipping, which is a huge thing when ordering heavy bulky furniture! I've ordered home items from many other sites and always seem to come back to Wayfair! Don't hesitate to order from them!
Storage Included: No Orientation: Symmetrical Number of Pieces: 6 Overall: 41'' H x 112'' W x 98.5'' D Seat Height - Floor to Seat: 20'' Our Sectional Sofa is just what we wanted. Quality great. Ease of assembly and excellent value for the money. I looked at many Sectional Sofa this was by far the best online. When it arrived it really met our needs. Would strongly recommend.
I ordered a Sectional Sofa and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result! I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair
Thank you so much. Big Greatly Congratulations to you. Good Deals. If you would like to buy Sectional Sofa. Orren Ellis Aadhithya 119" Wide Genuine Leather Sofa & Chaise is a nice product to buy for yourself and your family. Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company.